Wheelchair Transportation Services for El Paso, TX.
ID: 36C25726R0001Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF257-NETWORK CONTRACT OFFICE 17 (36C257)San Antonio, TX, 78240, USA

NAICS

Special Needs Transportation (485991)

PSC

TRANSPORTATION/TRAVEL/RELOCATION- TRAVEL/LODGING/RECRUITMENT: AMBULANCE (V225)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Veterans Affairs is conducting a Sources Sought Notice for Wheelchair Transportation Services in El Paso, Texas, aimed at supporting over 534,800 veterans in the region. The procurement seeks to identify qualified businesses capable of providing non-emergency ambulance services, including 24/7 transportation for patients requiring wheelchair assistance, while adhering to specific operational protocols and compliance standards. This initiative is crucial for ensuring veterans receive safe and efficient transportation, with a focus on quality service delivery and regulatory adherence. Interested parties are encouraged to respond to Contracting Officer Astrid McKinney at astrid.mckinney@va.gov by 10:00 AM CST on August 22, 2025, to participate in this market research effort.

    Point(s) of Contact
    Files
    Title
    Posted
    The purpose of Sources Sought Notice 36C25726R0001 is to gather information regarding Wheelchair Transportation Services for the El Paso VA Medical Center and affiliated outpatient clinics. This notice is part of a market research effort conducted by the Network Contracting Office 17 within the Department of Veterans Affairs. The service area includes counties in Texas and New Mexico, serving over 534,800 veterans. The notice is not a solicitation for proposals but seeks to identify potential qualified businesses, including small business classifications, and to inform future procurement strategies. Interested parties are invited to respond with relevant business details, including their size classification, service eligibility, and fleet capabilities. Responses should be sent electronically to Contracting Officer Astrid McKinney by 10:00 AM CST on August 22, 2025. This notice will assist the Department of Veterans Affairs in determining acquisition decisions and potential contract opportunities, emphasizing the plan to issue a full solicitation later on platforms like SAM.gov.
    The Performance Work Statement (PWS) for Wheelchair Transportation Services at the El Paso VA Medical Center outlines the requirements for contracted non-emergency ambulance services for veterans in the region. The contractor must provide transportation 24/7 for patients requiring wheelchair assistance, utilizing specified protocols and technological platforms like the VetRide portal for service management and billing. The document details various operational obligations, including vehicle maintenance, personnel qualifications, compliance with health regulations, and adherence to COVID-19 safety protocols. Operational specifics mandate that pickup and delivery services occur from various authorized locations, including hospitals and veterans' residences. The contractor's performance will be evaluated through a Quality Assurance Surveillance Plan (QASP) to ensure adherence to prescribed standards. Key compliance features include maintaining vehicle cleanliness, timely service delivery, and effective communication with VA personnel. Moreover, the PWS emphasizes the importance of proper training, insurance coverage, and confidentiality concerning patient information, reinforcing the contractor's responsibility to comply with federal laws governing health information integrity and safety. Overall, this document serves as a comprehensive guideline to ensure veterans receive safe and efficient transportation services in a compliant and quality-driven manner.
    Lifecycle
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    Type
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